FAQ

What are the international shipping costs?

Please contact us for international shipping costs.

What are your return and exchange policies?

See our page, return and exchange policies.

What do I do if my pen runs out of ink?

You can buy replacement cartridges at office supplies stores made by Cross.

Where is the store?

We are located in Barrington, Rhode Island.

How long will it take to make and ship my order?

All of our pens, posters, and mugs generally are the quickest and ship in 3-5 business days or sooner.

Our crates, charcuterie boards, signs, and other items which require more time to make are generally shipped in 6-8 business days or sooner.

If you need something quicker please send us a message and we will do our best to accommodate your request!